At Visage Hosting we pride ourselves in offering great customer support. That's why we've set up various ways for you to contact us if you are in need of help. Below are the best ways to contact us. By Online Support Tickets In the Customer Area we have an online support ticket system that allows you to leave messages for staff in a similar way to emailing but it's totally online! We recommend using this method of support over all others. By E-mail You can contact each of the departments at the following e-mail addresses: Sales Department - sales@visagehosting.com Domains Department - domains@visagehosting.com Abuse and Security Department - abuse@visagehosting.com General Support - support@visagehosting.com By Live Support At the right side of the navigation bar there is a link to our live support feature. When a member of staff is available you will be able to chat directly to them through this software. We will try our hardest to have a member of staff present as often as possible, but we cannot promise someone will always be there. FAQ - Frequently Asked Questions What is Web Hosting? What's your name? Can I ask for you personally? Do you offer 24/7 support? What are the restrictions on content? How much hosting experience does your company have? Can you I transfer my existing domain name and/or content to you? How much room is there for growth, and will it be any hassle? Do you offer FTP access? What specific software do you support? What assurances will I get in the way of redundancy? Will my content be backed up regularly? Can I order regular traffic analysis reports? Anything else I should know? Do you offer dedicated IP addresses? What is Web Space? What is Bandwidth? What are POP3 Email Accounts? What are MySQL Databases? What is cPanel? What is Fantastico? What are FTP Accounts? What are Addon Domains? What are Parked Domains? What is PHP? What is Perl? What is a CGI-Bin? What are Subdomains? What is Email Forwarding? What are Email Autoresponders? What are Mailing Lists? What is phpMyAdmin? What is the Zend Optimizer? What is Curl? What is GD? What is Mb String? What is Mcrypt? What is Pear? What are Custom Nameservers? Home | Shared Hosting | Reseller Hosting | About | Support and Contact | Terms of Service | Acceptable Usage Policy © Copyright 2006, 2007 VisageHosting.com